Refund & Cancellation Policy

This Policy applies to:

• Subscription Plans
• Featured Jobs
• Urgent Hiring Services
• Contact Unlock Credits
• Other paid services offered by Local Job Sathi

Subscription fees are generally non-refundable once the subscription has been activated and access to paid features has been granted.

Users are advised to review plan details before making a purchase.

Credits used to unlock candidate contact information are non-refundable once successfully consumed.

Refunds will not be provided for:

• Candidate not responding
• Candidate not joining
• Candidate not meeting expectations
• Recruitment outcomes

Hiring decisions remain the responsibility of the employer.

Payments made for Featured Jobs or Urgent Hiring services are non-refundable once the promotion has been activated.

A refund may be considered if:

• Payment was successfully charged
• Service was not delivered due to a verified technical failure on the Platform
• Duplicate payment was made for the same transaction

Approved refunds will be processed to the original payment method within a reasonable period, subject to payment provider timelines.

If a user is charged more than once for the same service due to a technical issue, the duplicate amount may be refunded after verification.

Users may choose not to renew future subscriptions.

Cancellation of future renewals does not automatically entitle the user to a refund of fees already paid.

If a transaction is suspected to be unauthorized or fraudulent, users should immediately contact us.

We reserve the right to investigate and take appropriate action before processing any refund request.

To request a refund, users must contact support with:

• Registered mobile number
• Transaction ID
• Payment date
• Description of the issue

Refund requests should be submitted within a reasonable period from the date of transaction.

All refund requests will be reviewed on a case-by-case basis.

Local Job Sathi reserves the right to approve or reject refund requests based on the facts and circumstances of each case.

The decision of Local Job Sathi regarding refund eligibility shall be final, subject to applicable laws.

For refund-related queries, please contact:

We may update this Refund & Cancellation Policy from time to time.

Updated versions will be published on the Platform with a revised "Last Updated" date.